Most retail partners will handle their own warranties. Your mattress warranty is likely covered by the retailer directly. It is important to know that ONLY has the ability to handle returns and warranties for orders. We’re confident in the quality, design and craftsmanship of our products, so all Serta products are warrantied against manufacturing defects in workmanship and material as outlined in the warranty brochure you received with your mattress or mattress set. Our promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. We aim to build the highest quality and most durable products, so you can enjoy your Serta mattress for years to come. The Serta Warranty & Quality Assurance Program
